What services does Saigon Digital offer?
We offer web design and development, web apps and custom software, AI agents and workflows, HubSpot development, SEO, AI search visibility and generative engine optimisation, content, data and dashboards, and hosting, maintenance and support on retainer. Everything sits under one of three pillars: Build, Grow or Support.
Do you work with companies outside Vietnam?
Yes, and most of our clients are. We work with brands headquartered in the United States, the United Kingdom, Canada, Australia, Germany and across the EU and Asia. Many have no presence in Vietnam at all. We also work with international companies that operate a Vietnam office.
How much cheaper is a Vietnamese agency than one in my home country?
Substantially, because the cost base is different, not because the work is thinner. A single mid-level specialist in the UK, US or Australia typically costs more per year than a full Saigon Digital team. The saving only holds if the quality does, which is why we price above the bottom of the local market. Our guide on how to choose an SEO agency covers what to check before you commit.
What is AI search visibility, and why does it matter now?
AI search visibility is whether tools like ChatGPT, Gemini, Perplexity and Google AI Overviews mention and cite your brand when someone asks a question in your category. It matters because AI answers increasingly replace the click. Being ranked but not cited means being invisible to a growing share of buyers.
How long before we see results from SEO?
For most sites, meaningful movement takes three to six months, with compounding gains after that. Technical fixes can show up in weeks. New content on a young domain takes longer. We set expectations at the audit stage rather than after you have signed. We have written up the typical SEO results timeline in detail.
Which industries do you specialise in?
F&B and hospitality, retail and e-commerce, education, B2B and professional services, and SaaS and technology. We take work outside these sectors when the fit is right, but these are where we have the deepest pattern library.
Do we need a new website, or can you work with what we have?
Either. A good share of our growth work runs on sites we did not build. If the platform is holding back performance or crawlability, we will say so and show you the numbers, but we will not push a rebuild you do not need.
How do you handle time zones and communication?
We work Vietnam hours with a committed overlap window for each client region, and we run on written updates rather than standing calls. You get weekly written updates, monthly reports and a quarterly roadmap review, plus a named Project Lead and Tech Lead you can contact directly.
What size of company do you usually work with?
Mostly small and mid-sized international businesses and the local arms of larger groups. We are a fit for companies that want senior thinking and hands-on implementation from the same team. We are not a fit for organisations that need a large agency's procurement and compliance machinery.
How do we get started?
Tell us what you are working on. We will run an initial audit and give you an honest answer about whether we can help and exactly how. If we are not the right fit, we will say so.
